Privacy Policy
The website effasidekatelier.com is operated by Effa Sidek Atelier, under Effa Sidek Resources (business registration no. 201803218718 / KT0432572-K), located at 13-1, Jalan LP 2A/1, Lestari Perdana, 43300 Seri Kembangan, Selangor (“we”, “us”, “our”).
We value your privacy. This policy explains how we collect, use, and protect your information when you use this website. It is aligned with the Personal Data Protection Act 2010 (Malaysia). By using this website, you agree to the practices described in this policy.
Information We Collect
Personal information: your name, email address, shipping and billing address, phone number, and order details. Payments are processed by secure third-party gateways; we do not store your full credit card number.
Non-personal information: browser type, IP address, device, pages you visit, and the date and time of your visit.
Cookies and Tracking Technologies
We use cookies and tracking tools to operate the site, understand usage, and measure the effectiveness of our advertising. These include:
- Meta Pixel and Conversions API (Facebook, Instagram)
- TikTok Pixel and Events API
- Microsoft Clarity (session recording and heatmaps to improve site experience)
- Google Analytics and Google Ads
These tools may collect information about your interactions with our site and ads. You can limit cookies through your browser settings, and manage ad preferences through your Meta, TikTok, and Google account settings.
How We Use Information
To process and fulfil orders, communicate with you about your orders, respond to enquiries, send marketing emails (with your consent), and measure and improve our advertising and website.
Sharing of Information
We share information with service providers who help us operate: payment processors, courier companies (e.g. J&T Express), email and marketing providers, and advertising platforms (Meta, TikTok, Google) for measurement purposes. We may also disclose information where required by law, or in the event of a business transfer. We do not sell your personal information.
Your Rights
Under the PDPA 2010, you have the right to access and correct your personal information, and to withdraw marketing consent at any time via the unsubscribe link or by contacting us.
Security and Retention
We take reasonable measures to protect your information from unauthorised access. We retain information for as long as necessary for the stated purposes or as required by law. However, no transmission of data over the internet is 100% secure.
Changes to This Policy
We may update this policy from time to time. The latest version will be posted on this website.
Contact Us
For any privacy questions, WhatsApp +60192585096 or email effasidek.atelier@gmail.com.
